Bentley Hippo Policies & Terms of Sale

Our goal is for you and your child to have a positive experience with our products. While we take great care of packaging, occasional damage may occur during shipping.

Simply contact us within [5] days of receiving your order with photos of the damage, and we’ll arrange a replacement. Please note we do not offer refunds.

 

Store Credit

If a replacement is unavailable, we will issue credit for the value of the item. This credit can be used toward any future purchase in our store.

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Digital Product Policy

All digital downloads are non-refundable and are intended for personal use only. They may not be copied, shared, distributed, or replicated in any form. Once a digital product has been purchased and delivered, it cannot be returned or exchanged. If you experience any issues with your download, please contact us at bentley@bentleythehippo.com and we’ll be happy to assist you.

 

Final Sale Policy for Promotional & Limited-Edition Items

Items purchased as part of a promotion or limited-edition offer are final sales and not eligible for exchange or store credit. These special offers are available for a limited time and at exclusive pricing that cannot be extended.

However, if a promotional or limited-edition item arrives damaged or defective, we will replace it if stock is available. If a direct replacement is not available, we will offer an item of equal or greater value as a substitute (at our discretion)

 

Copyright & Trademark Statement

Bentley Hippo® and all associated characters, stories, and products are copyrighted works and registered trademarks of Bentley Hippo Books and author Argyro Graphy. Any unauthorized use, reproduction, or distribution is strictly prohibited.

 

Contact Us:

If you have any questions about our policies or need assistance, please reach out to us via email.

Your trust means the world to us, and we’re committed to making every Bentley Hippo® experience joyful, memorable, and hippo-tastic!

 

Thank you for choosing Bentley Hippo® Books—Where Values Come to Life! Our books are designed to help children build the values and skills needed to thrive in society, face life’s challenges, and make a positive impact on the world around them.